AgentEdgeSupport
We usually reply within 1–2 business days.
Contact us
Email support@codekaarigari.com with your myshopify.com domain and a short description of the issue — screenshots help. Billing questions and feature requests are welcome at the same address.
Quick start (2 minutes)
- 1. Turn on the theme embed: in your Shopify admin go to Online Store → Themes → Customize → App embeds → enable “AgentEdge”. This lets the concierge greet AI-referred shoppers on your storefront.
- 2. Create an offer: in AgentEdge open Offers and create your first referral offer — a real discount code AI-referred shoppers can claim.
- 3. Test it: open any product page in an incognito window with
?utm_source=chatgpt.comappended to the URL. The concierge card should appear, and your Home dashboard will start filling with numbers.
Frequently asked
- The concierge card doesn't show. Check the theme app embed is enabled (step 1) and that you're testing with an AI referrer or the
utm_sourcetest URL — the card only shows for AI-referred visits. - My dashboard shows zero visitors. AI-referral traffic often starts small. Use the test URL above to confirm the pipeline works end to end.
- How do I upgrade or cancel? Plans & Billing inside the app. Charges appear on your Shopify invoice; cancelling is one click.
- Which AI providers work for the concierge? Bring your own key on the Growth plan — Anthropic (Claude) is supported first-class, with more providers available in-app.
- How is my data handled? See the Privacy Policy — short version: tokens and keys are encrypted, we never read AI conversations, and store data is deleted after uninstall.
Status & urgent issues
If the app is unreachable or something looks broken on your storefront, email us with “URGENT” in the subject line and we'll prioritize it.